177
FPG LAUNCHES WEB SITE
Comparing FPG's Site With Those Of Other Agencies
October 23, 1998
One week after Tony Stone Images introduced their on-line site (See Story 176), FPG
launched a site that includes images from all the Visual Communications Group (VCG)
agencies. Now, all of the world's major agencies have a
significant number of images available for on-line viewing and sale.
The URL for the FPG site is www.fpg.com . FPG
had between 16,000 and
18,000 images on the site at launch. FPG is uploading additional images on a regular
basis.The other VCG agencies with images on the site
include Telegraph Colour Library, Colorific, Planet Earth Productions, Pix, Giraudon
and Bavaria Bildagentue. FPG expects to have a fully transactional site in the months to come.
FPG uses slightly larger thumbnails than most of their competitors and pays a price
in download speeds. In our search tests the FPG site was much slower than those of their
principle competitors. Twelve thumbnails seem to come up on the FPG site in about 70 to 80 seconds.
PhotoDisc brings up 9 thumbnails instead of 12, but does it in 15 to 20 seconds. Both
The Stock Market and Tony Stone Images show 12 thumbnails at a time. TSM loads these in 30
to 36 seconds and TSI has a slightly longer load time at about 40 seconds. This test was
conducted on a PowerMac with a single channel ISDN connection (56K). Many corporations
and advertising agencies have faster connections.
Thumbnail size is only one of many factors that effect download speed. Other factors
that may effect download time include sender and receiver proximity to an Internet trunk line,
routing, modem speed, image compression, number of simultaneous users of the site and receivers
ISP. This is not an all inclusive list and many of these factors are beyond the control of
the stock agency or the client. Thus, there are likely to be wide variations in experience
between various users.
FPG users may download hi-res, watermark free files that may be used for full page,
full bleed, true-color comps, presentation and/or layouts for a a $50 service fee. Service
fees are normally not shared with the photographers.
FPG also offers a highly customized digital service that enables users who
require certain specifications (retouching, color correction, etc.) to work
with FPG to make changes, then have the images transmitted in a matter of
seconds.
Keyword Problems
For a site that is supposed to have over 16,000 images, very few come up when
clients search on often requested concept words. It is not clear whether this is due to
very poor keywording, or software problems. It is surprising that such a problem exists
given the fact that FPG has been Beta testing the site for well over a year. The site
was originally for release in the fall of 1997.
Rebecca Taylor explained that FPG has a proprietary system that
takes data from several different files maintained by FPG. At present all this data
has not been loaded into the on-line search system. It is FPG's intention to begin testing the
on-line system with minimal data and slowly add data, in increments, to
determine just how much is really needed.
Ms. Taylor said, "We hope to add additional data in a week or two and to have all the data in
place in at least a month. When we start adding data it will not be attached to all images at
once, but will be uploaded batch by batch." When asked if FPG was concerned that users would
take one look at the site, find
it inadequate, and never come back, she said, "We hope that doesn't happen." Art directors are
already receiving mailings from FPG encouraging them to "log on", and Selling Stock assumes
print ads will be following shortly.
The FPG search engine is designed to put "or" where ever there
is a space. Thus, when searching for a phrase such as "three generations," "good life," or
"rocky mountains" it is necessary to enter
"and" between the words in any phrase if you want the search to pull up only
images that have both words. If you look
for "three generations" it will find all images that have the word "three"
and all images that have the word "generations". FPG is trying to modify their
search engine so the default will be "and" instead of "or" whenever the computer finds
a space between words.
Accurate keywording of what is already there is also a problem. FPG has 25 images
keyworded "banking", but several have no
relation whatsoever to this concept. For example the images keyworded banking include:
a family group forming a human pyramid, a childs birthday party, a father and
son looking into an aquarium and a portrait of a female executive. Also included under
"banking" are two pictures of city skylines that are captioned
"Bank of China Building". Unfortunately, there is no information to tell the user
the city where this building is located. The hills in the background look something like
Hongkong, but when we search on Hongkong, Shanghai or Singapore none of these pictures
appear.
According to Rebecca Taylor, FPG's site is not keyword based in spite of the
fact that users are asked to enter keywords. Instead, she says it will rely
heavily on a thesaurus, not currently in operation, to make the site fully functional
for clients. The thesaurus is scheduled to be installed in a few weeks. Ms.
Taylor is confident that the thesaurus will greatly improve site operation. For the
real answer, go to the FPG site in a month, or so, and check some of the words on our
list and see if you get a better selection of images.
Site Comparisons for Selected Keywords
The following is a comparison of hits using various keywords. FPG www.fpg.com has 16,000 to 18,000
images on their site. Tony Stone Images www.tonystone.com (TSI) has approximately 40,000;
PhotoDisc www.photodisc.com (PhDisc) has
75,000 and The Stock Market www.stockmarketphoto.com
(TSM) has 35,000. While agencies tend to list the total images on-line in their promotional materials,
the more important number is the appropriate number of hits the user gets when
looking for any particular subject or concept.
Keyword
|
FPG
|
TSI
|
PhDisc
|
TSM
|
|
|
Keyword
|
FPG
|
TSI
|
PhDisc
|
TSM
|
Action
|
20
|
577
|
226
|
2321
|
|
|
High Tech
|
0
|
0
|
290
|
1
|
Affection
|
0
|
1082
|
595
|
3995
|
|
|
Holiday
|
4
|
1798
|
1863
|
359
|
Americana
|
0
|
1020
|
1528
|
706
|
|
|
Industry
|
22
|
1500
|
4990
|
3054
|
Babies
|
351
|
1316
|
269
|
1315
|
|
|
Integrity
|
2
|
87
|
15
|
535
|
Banking
|
25
|
0
|
56 |
123 |
|
|
International |
60 |
1431 |
776 |
559 |
Beach |
811 |
1493 |
2659 |
1200 |
|
|
Joy |
3 |
262 |
157 |
2717 |
Beauty |
1 |
2459 |
1299 |
452 |
|
|
Kindness |
0 |
575 |
7 |
407 |
Bizarre |
0 |
546 |
0 |
0 |
|
|
Leadership |
0 |
45 |
276 |
1035 |
Business |
188 |
3204 |
13924 |
2933 |
|
|
Love |
2 |
2568 |
1378 |
5091 |
Caring |
8 |
575 |
213 |
4112 |
|
|
Medicine |
15 |
1192 |
1745 |
2164 |
Celebrations |
17 |
1060 |
695 |
390 |
|
|
Model |
22 |
2680 |
488 |
43 |
Change |
0 |
2030 |
720 |
857 |
|
|
Nature |
4 |
4252 |
11714 |
2502 |
Childhood |
0 |
0 |
1307 |
2034 |
|
|
Order |
17 |
64 |
401 |
55 |
Communications |
14 |
1946 |
6 |
4304 |
|
|
Organization |
6 |
104 |
455 |
823 |
Community |
14 |
130 |
586 |
60 |
|
|
Peace |
0 |
1388 |
636 |
1834 |
Competition |
5 |
868 |
624 |
1174 |
|
|
Power |
41 |
1902 |
1746 |
2007 |
Concentration |
0 |
448 |
658 |
3994 |
|
|
Pride |
0 |
314 |
536 |
2758 |
Conflict |
0 |
132 |
132 |
227 |
|
|
Recycle |
3 |
0 |
34 |
37 |
Cooperation |
0 |
300 |
92 |
2845 |
|
|
Reliability |
0 |
61 |
14 |
1870 |
Couple |
1569 |
2504 |
2869 |
2947 |
|
|
Role Model |
0 |
70 |
42 |
0 |
Craftsmanship |
0 |
0 |
254 |
52 |
|
|
Romance |
0 |
525 |
770 |
1672 |
Disaster |
0 |
402 |
127 |
110 |
|
|
Service |
5 |
721 |
621 |
16 |
Ecology |
0 |
4943 |
219 |
530 |
|
|
Sharing |
3 |
241 |
147 |
1082 |
Education |
3 |
997 |
2283 |
1402 |
|
|
Speed |
3 |
639 |
846 |
928 |
Effort |
0 |
438 |
78 |
3923 |
|
|
Sports |
0 |
5739 |
1558 |
4149 |
Elderly |
61 |
578 |
1036 |
1057 |
|
|
Stability |
0 |
23 |
81 |
7 |
Energy |
1 |
922 |
0 |
1447 |
|
|
Strange |
0 |
320 |
40 |
48 |
Entertainment |
0 |
1340 |
940 |
840 |
|
|
Strength |
1 |
310 |
1565 |
1377 |
Excellence |
0 |
247 |
6 |
2474 |
|
|
Success |
0 |
440 |
735 |
1412 |
Family |
390 |
2203 |
1384 |
4358 |
|
|
Teamwork |
0 |
766 |
1086 |
2754 |
Fitness |
4 |
5210 |
7674 |
2422 |
|
|
Tech |
14 |
0 |
291 |
0 |
Fun |
1 |
1541 |
1000 |
5352 |
|
|
Technology |
4 |
861 |
3734 |
3762 |
Future |
5 |
284 |
369 |
1655 |
|
|
Tenderness |
0 |
1082 |
94 |
2307 |
Futuristic |
0 |
284 |
8 |
3 |
|
|
Three |
130 |
2129 |
189 |
1901 |
Generations |
120 |
105 |
2 |
1318 |
|
|
Three Generations |
245 |
5 |
0 |
272 |
Global |
12 |
192 |
1029 |
705 |
|
|
Time |
32 |
988 |
1168 |
2150 |
Good Life |
0 |
6 |
2 |
0 |
|
|
Travel |
13 |
1577 |
8326 |
2684 |
Happiness |
13 |
3492 |
2457 |
5953 |
|
|
Victory |
7 |
108 |
186 |
301 |
Hard |
7 |
90 |
492 |
2 |
|
|
Wealth |
0 |
318 |
443 |
3760 |
Hard Work |
0 |
23 |
2 |
1 |
|
|
Winning |
3 |
172 |
37 |
571 |
Health |
8 |
2954 |
1805 |
1966 |
|
|
Work |
105 |
6588 |
290 |
2565 |
Healthy |
1 |
2954 |
96 |
543 |
|
|
|
|
|
|
|
So What?
Why should photographers care how many images any of these agencies has in particular
subject categories?
This comparison gives dramatic evidence of the critical importance of
keywording when it comes to finding images in the digital environment. The
differences in the number of hits is dramatic, and does not necessarily have any
relation to the total number of images on the site. It is important to keep in mind that
it is possible to narrow categories by using multiple keywords separated by "and". On the
other hand, it is very difficult to expand the number
of images in a category if the images have not been adequately keyworded in the first place.
A useful exercise in judging the effectiveness of a site is to choose a category and
determine if a substantial number of the images that come up in that category are
appropriately keyworded. For example, in
PhotoDisc's "craftsmanship" category there are a number of images of hard hat
workers. That may not be what clients really had in mind when they think of "craftsmanship"
as opposed to a "craftsman".
We searched on "three" separately because we were also searching on "three
generations". On the TSI site entering the word "three" brings up several images
that do not have three of anything in them. This indicates sloppy checking and may be
indicative of the way TSI approached the keywording of other images.
Also at TSI the same images come up for both "future" and "futuristic", but these
two words do not always have the same meaning. The same is true with the words
"health" and "healthy". Not all images that are related to health care will
show healthy people. Some might show people in very unhealthy conditions, but be
legitimate "health care" images. In fact, one of the early images to come up under
"healthy" shows a very unhealthy looking person.
It should also be noted that PhotoDisc puts many more
slight variations of a situation on their site than do most of the Rights Protected agencies. Thus,
the total number of hits on the PhotoDisc site is not necessarily indicative of the variety of
situations being offered the user. These slight variations may generate a greater
volume of sales. On the other hand,they may encourage the client to go to a site like
The Stock Market's where, if they take the time to look at 100 images, they will find
a much greater variety of situations than
they will find looking at 100 images on PhotoDisc.
For photographers represented by one these agencies, the agency's ability to supply
clients with a good selection of images, may be indicative of how well they
will sell the photographer's work in the digital future.
Photographers looking for an agency may want to pick one that appears to have
their act together in terms of on-line selling.
The number of images an agency shows in any category gives an indication of
the importance they believe their clients place on that subject matter.
Photographers ask. "What's selling?" Looking at the images these agencies show
in these categories should give a good indication.
By careful examination of the subject matter an agency chooses to emphasize on its
site, a photographer may get some insight into the marketing philosophy of the agency. For
example TSI shows no images keyworded "Banking", but 546
keyworded "Bizarre".
In most cases, the agency's inhouse researchers are using this database for
their initial selection of images. If your images do not come up in a search
what is the chance that they will ever be shown to clients?
When planning a shoot in one of these categories you can see if what you
planned to do has already been done by someone else, or if your idea is a new
and better way to illustrate the concept. There is always demand for new and
updated illustrations of classic concepts.
If you are going to be involved in keywording your own images the
approaches these agencies take can offer some helpful hints. On both the
TSI and PhotoDisc sites when you upload a preview image you can see all the keywords
attached to that image.